Monday, 8 June 2020

Tips to close your Sales over the phone call

Close your sales over the Phone call.

sales over the phone

Friends,

Today we are going to talk about a very important topic. As we all know that this epidemic has badly affected the economies of all the countries of the world. Many small industries have closed down and many employed people have lost their jobs. But now all the countries slowly want to get out of the trap of this helpless economy. And all are trying to get their business back on track at this stage of lockdown. And positive thinking says that there is no use in life looking back.

But your business or job can come back on track only when the products and services of your company or business will be sold fast.

And due to the havoc of Corona, you have to first make a tremendous plan to distribute your products and services in the market.

And you have to get force selling of your products and services in the market.

The best solution for this is that you have to use the Tele Business Policy. This is the best method of rapid direct penetration in the market. But some basic rules have to be followed to adopt

Telecommunication method. You have to develop some soft skills inside.

We will understand, Prepare, and apply this method in three steps.

  1. Before the call process
  2. Calling the call process
  3. After the call process

 

Before the call process

You have to make some preparations before selling to any customer on call. We will have to make some formats. Some of which are as follows:-

THINK POSITIVE:


The initial rule is that you have to think positively about your company's products or services and organization Vision. Always keep your mind and thoughts positive. This will always keep your brain healthy. And your views will always be positive about the company's products and services. And always be enthusiastic before working. And it will always take you to the path of success in both your work and business.


MAKE YOU’RE SMILE CHANGE THE WORLD:


You must have a slight smile before you call. Because when you smile you feel happy. And work with double strength. And if you work with more energy than it will be seen in your work. And when you talk to a customer with a happy heart, then you can please any customer.


DEVELOP YOUR SALES TECHNIQUE AND AGENDA FIRST:


 This is one of the basic rules. Before starting any work, their points, agenda, and working techniques have to be made. Therefore, before calling/selling any of your customers, we have to jot down the complete agenda of what to talk about that call. All the points of his call will have to be noted and you will have to prepare all of them in written form before briefly disclosing your entire business model to your customer.

Therefore, first of all, jot down all the benefits of your business in a professional way. And one thing you have to pay attention to is how the need for your product/services can be generated. Because none of your customers will buy your services/products without any requirement. So at that time, it will be necessary that according to need generation and need in your sales agenda, some points of your product/service justification will have to be made in advance.

 CREATE SALES SCRIPT:


After the sales agenda is finalization, we will have to write our sales pitch/sales script. And it should be pointwise. A lot of its format/template is available online. You can choose it according to your convenience. In the first part of your script, it should be your short introduction then customer’s need generation and as per their needs, your product and services should be justified. Thereafter need fulfillment and then sales close and payment process. So these are some steps according to which you will have to make your sales pitch/sales script.

DO YOUR HOMEWORK AND PRACTICE BEFORE MAKE A PHONE CALL


After the sales script is final, you just have to practice accordingly. The better the practice, the better you will be able to perform on a phone call.

Just now you practice and practice. Because only practice can make you perfect.

IT’S A NUMBER GAME SO SETUP YOUR CALL TARGET BEFORE CALL EVERYDAY


Sell the products and services to customers on phone calls are a bit difficult. But if you follow some basic rules, then you can sell anything to any customer very easily. According to the data, sales closing over the phone call is vary from industry-wise. But according to the common data, it is a number game, the more you call, the more the chances of results will be. Because in this type of conversion, follow up is for so long time period. So it is good to set the maximum target of the daily number of calls.                                                                 

 WORKING IN YOUR POTENTIAL HOURS:


For the outbound call process, it would be better if you call the customer in your potential time. Because in whole working hours, there are a few hours in which we work with full of energy, full confidence, and dedication. By making a call at such a time, your result will be more than normal. Therefore, if you set your potential hours and sell your customer at that time, then your results will definitely be good. And you will achieve the progressive milestone in your organization and Life.                                                       

DON'T BE A SALESPERSON BE A BUSINESS CONSULTANT:



You should never make the mistake of selling your product or services to any customer. Always make him the need for your product, because when you create the need for your product, it will become your loyal and permanent customer. And it will repeat your product and services automatically. This means the recurring value of your product will become.

So today and now tie the knot that never sells any product to a customer. Rather, solve your problem and sell your product like a consultant.

COUNSELING IS MUST:



You will also need to change the pattern of your sales. Since no products or services are sold by selling now, you have to create a customer's need for your product. For which you will have to do full counseling of the customer. Like a doctor, you have to first give your customer's problems or issues and as a solution, you have to put your product in front of him.

PRACTICE ALL THE MANNER & ETIQUETTES OVER THE PHONE:



You will also have to follow manners and etiquettes on the phone. Because these have a great effect on your sales. To sell on the phone, you have to be very polite, combative, and sovereign.

TRUST IN YOURSELF:




To close sales on the phone, first of all, you should have 100% believe in yourself and your company's products and services. You should also believe that your products and services will ultimately benefit the customer. And for the customer’s welfare only. Because this trust will always keep you positive, confident, and will boost your sales too.

SET LIMIT FOR YOUR CALL DURATION:


Finally, one important thing to keep in mind is that you will have to set the duration of your call this conversion in advance. You have to fix your content for conversion also.

Your conversation with the customer should be in limited words and time duration.

 

Thank you! 

Dear Readers,

The topic is being very long so we will cover "During the call process" and "After the call process" in PART II of this topic, and launch within a week 


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